Telangana State Cooperative Apex Bank Limited Mobile Banking Privacy Policy

During the usage of the mobile banking application or availing the products and services vide the online application forms and questionnaires, Telangana State Cooperative Apex Bank Limited may become privacy to the personal information of its customers, including information that is of a confidential nature.

Telangana State Cooperative Apex Bank Limited is strongly committed to protecting the privacy of its customers and has taken all reasonable measures to protect the confidentiality of the customer information and its transmission through the world-wide web and it shall not be held liable in any manner for disclosure of the confidential information in accordance with this Privacy Commitment or in terms of the agreements, if any, with the customers or for reasons beyond its control.

Telangana State Cooperative Apex Bank Limited endeavours to safeguard and ensure the security of the information provided by the customer. Telangana State Cooperative Apex Bank Limited uses 256-bit encryption for the transmission of the information in online system, which is currently the permitted maximum level of encryption in India. The customer would be required to cooperate with Telangana State Cooperative Apex Bank Limited to ensure the security of the information, and it is recommended that the customers choose their passwords carefully such that no unauthorized access is made by a third party. To make the password complex and difficult for others to guess, the customers should use a combination of alphabets, numbers and special characters like – !, @, #, $ and etc. The customers should not disclose their password(s) to anyone or keep any written or other record of the password(s) such that a third party could access it.
  

• Profile photos is stored in application local storage on user’s device only and not on server. Stored profile image is retrieved from local storage on dashboard navigation and shown as user’s profile image.
• SMS is sent to verify mobile number registered for application, in received SMS otp is read and auto fetched for financial transactions.

  
Telangana State Cooperative Apex Bank Limited undertakes not to disclose the information provided by the customers to any person, unless such action is necessary to: –
  

• Conform to the legal requirements or comply with legal process.
• Protect and defend Telangana State Cooperative Apex Bank Limited’s rights, interests or property.
• Enforce the terms and conditions of the products or services.
• Act to protect the interests of Telangana State Cooperative Apex Bank Limited or its members, or of other persons.

The customer authorizes Telangana State Cooperative Apex Bank Limited, to exchange, share, part with all information related to the details and transaction history of the customers to Banks/Financial institutions / Credit Bureaus / Agencies / participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold the Telangana State Cooperative Apex Bank Limited, liable for use or disclosure of this information.

The information, material, advices suggestions, illustrations notifications, circulars etc. are collectively stated the content in the application. If the said content contains any mistakes, omissions, inaccuracies and typographical errors, etc. Telangana State Cooperative Apex Bank Limited assumes no responsibility thereof. Telangana State Cooperative Apex Bank Limited makes no warranty or representation regarding any content provided through this website and disclaims its liability in respect thereof. Any action on your part based on the said content is at your own risk and responsibility. Telangana State Cooperative Apex Bank Limited reserves its right to correct any part of the said content at any time as and when required at its sole discretion. The content of this website shall not be displayed or printed in any form in part or whole without the prior written approval of Telangana State Cooperative Apex Bank Limited.

Telangana State Cooperative Apex Bank Limited will limit the collection and use of customer information only on a need-to-know basis to deliver better service to the Customers. Telangana State Cooperative Apex Bank Limited may use and share the information provided by the customers and third parties for providing services and notifying or contacting the customers regarding any problem with or the expiration of such services.